What we offer
We arrange cover appropriate to your cargo value and transport mode, and handle the claim process on your behalf if something happens.
Scope
- Per-shipment policy
- Annual open cover
- Damage survey and claim follow-up
Why carrier liability is not enough
A common misconception: “the carrier is insured, so the cargo is covered.” Carrier liability is capped by international convention, and the cap is calculated on weight, not on the value of the goods.
In practice that means: on valuable but light cargo — electronics, medical devices, spare parts — what you can recover from the carrier may be a fraction of the value. Carrier liability also only arises where the carrier is at fault; force majeure and inherent vice fall outside it.
Cargo insurance closes that gap: cover is written on the real value of the goods.
Policy options
- Per shipment — for one-off or infrequent consignments
- Annual open cover — no policy per shipment on regular flows, and the premium is usually lower
Scope of cover (all risks or restricted), the deductible, and whether war and strikes cover is included are the lines that define the policy.
What to do when there is damage
- Note the damage on the delivery receipt at handover — remarks added later carry little weight
- Leave the packaging and cargo as they are, and photograph them
- Give the carrier written notice within the time limit
- Tell us — we appoint the surveyor and run the claim
Notice periods vary by mode and are short; a delay directly affects the right to compensation.
Practical notes
The sum insured should cover the value of the goods, the freight and any duty. If the declared value is too low, compensation is reduced proportionally.